Terms and Conditions

Welcome to Hegekia. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding to use our services.

1. Acceptance of Terms

By accessing or using the Hegekia website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services.

2. User Obligations

When using Hegekia, you agree to:

• Provide accurate and complete information when making purchases or creating an account
• Maintain the confidentiality of your account information and password
• Accept responsibility for all activities that occur under your account
• Use the website and services for lawful purposes only
• Not engage in any activity that could damage, disable, or impair the functionality of the website
• Not attempt to gain unauthorized access to any part of the website or its systems

3. Product Information and Orders

Hegekia offers handmade dolls that are unique artisan creations. By placing an order, you acknowledge:

• Each doll is handcrafted and may have slight variations from the photographs displayed
• Colors may appear differently depending on your display settings
• Orders are subject to availability and confirmation
• We reserve the right to refuse or cancel any order for any reason
• Prices are subject to change without notice

4. Service Limitations

Hegekia strives to provide continuous and error-free service, however:

• We do not guarantee that the website will be available at all times
• We reserve the right to restrict access to some features or the entire website for maintenance or updates
• We may modify or discontinue any service without notice
• Delivery timeframes are estimates and not guaranteed

5. Intellectual Property

All content on the Hegekia website, including but not limited to text, graphics, logos, images, doll designs, and software, is the property of Hegekia and is protected by intellectual property laws.

You may not:

• Reproduce, distribute, display, or transmit any content without prior written permission
• Use our designs, photographs, or product descriptions for commercial purposes
• Modify or create derivative works based on our content
• Remove any copyright or proprietary notices from the materials

6. User Content

If you submit reviews, comments, or other content to our website, you grant Hegekia a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, and display such content for any purpose.

7. Liability Limitations

To the maximum extent permitted by law:

• Hegekia and its owners, employees, or affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services
• Our total liability for any claim arising from or related to our products or services shall not exceed the amount you paid for the specific product or service that is the subject of the claim
• We do not warrant that the website will be secure or error-free

8. Dispute Resolution

Any dispute arising from or relating to these Terms and Conditions shall be resolved through:

• Initial good faith negotiations between the parties
• If negotiations fail, through binding arbitration conducted in accordance with the rules of the appropriate jurisdiction
• The arbitration shall take place in the jurisdiction where Hegekia is registered
• The language of arbitration shall be English

9. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the jurisdiction where Hegekia is registered, without regard to its conflict of law provisions.

10. Modifications to Terms

Hegekia reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes your acceptance of the revised terms.

11. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining provisions shall remain in full force and effect.

Last Updated: May 2023